Our customer service team work at the Newport Central Library. They offer a range of services letting you:
- pay for council services such as council tax and business rates (card and cash)
- collect and drop off council forms
- collect food caddy bags
- drop off post for council services
- use the self-serve computers to access our website
- access the housing services
- attend pre booked appointments with council tax or planning
Customer services opening times
Monday, Wednesday and Friday: 9am - 3pm
Planning and council tax opening times
Monday: planning - 9am - 3pm
Wednesday: council tax - 9pm - 3pm
Friday: council tax - 9am - 3pm
The planning and council tax services are strictly appointment only.
Housing services (floor 2) opening hours
Monday, Tuesday, Thursday and Friday: 9am - 1pm and 2pm - 4pm
Wednesday: 9am - 1pm